Shipping Policy
Shipping conditions
Shipping Costs:
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Germany, Austria, Netherlands: €4.49 per order. Free shipping for orders over €149.
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Switzerland: €4.49 per order. Free shipping for orders over €149. All customs duties and additional charges are covered by us – there are no extra costs for you.
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Other EU countries: Shipping costs vary by destination and will be displayed at checkout. Free shipping for orders over €149.
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USA: €6.99 per order. Free shipping for orders over €149. No import duties or additional fees – you only pay the final price in the shop.
Delivery Time:
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Germany, Austria, Netherlands: 6-8 business days.
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Switzerland: 8-12 business days.
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Other EU countries: 8-12 business days.
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USA: Usually 6-10 business days, occasionally up to 12 days.
Shipping Delays Notice:
We strive to process and deliver all orders as quickly as possible. However, please note that external factors such as holidays, strikes, or delays with shipping carriers may result in longer delivery times. These factors are beyond our control.
Customs & Duties:
For orders to Switzerland and the USA, we cover all applicable customs duties and charges. You only pay the final price in the shop – there are no hidden costs.
Shipping Carrier:
All orders are securely shipped with DHL. Tracking information will be provided once your order is dispatched.
Returns:
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Germany, Austria, Netherlands: Returns are free of charge.
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Switzerland: Customers cover return shipping costs, but no customs fees apply to returns.
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Other EU countries: Customers cover return shipping costs.
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USA: Customers cover return shipping costs. No import duties apply to returns.